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Attempting to get in touch with someone from SCP

 Post subject: Attempting to get in touch with someone from SCP
PostPosted: Tue Jul 01, 2014 4:52 pm 
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I had an order of bases from Steel Crown Productions arrive incomplete on Saturday. Have since tried emailing three different addresses, the one on my shipping invoice as well as two that I found on the SCP website. Haven't gotten a reply.

Was wondering if there might be anyone from SCP reading this forum. Failing that, does anyone know a better way to get in touch with them?

Thanks in advance,
Northrax


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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Tue Jul 01, 2014 6:20 pm 
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netepic is the man to contact here try PMing him and he should be able to help.

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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Tue Jul 01, 2014 6:26 pm 
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Aha, thanks very much!


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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Tue Jul 01, 2014 6:38 pm 
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Got hold of someone via Twitter and it sounds as though the issue is being resolved! Thanks again for the help.


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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Tue Jul 01, 2014 7:14 pm 
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Awesome to hear! SCP is a top notch group.

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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Tue Jul 01, 2014 11:51 pm 
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Good to hear, I love their product line.


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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Wed Jul 02, 2014 6:35 am 
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Hello,

Glad to hear that all has been resolved :D.

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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Wed Jul 02, 2014 1:47 pm 
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Yep ! Tom & his minions are Top Guns !! :spin

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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Fri Jul 11, 2014 4:18 pm 
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Huzzah! Received the rest of the bases yesterday, and am busy sticking Orks to them! Aiming to start a TOEG before the end of July. :)

Thanks SCP, you and your products are awesome. Would order again.


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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Sun Jul 13, 2014 10:32 am 
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I'm slightly concerned to hear that twitter was the method of communication that got a reply... I've been thinking of using the strip bases for my marines/guard and the Guild Legion vehicles as Chimera hull variants.

I know everyone here raves about SCP (and seeing the minis first-hand I can totally understand why!), but as I'm slightly averse to twitter/facebook/social media in general, how much difficulty will that add to my communicating in a timely fashion?


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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Sun Jul 13, 2014 11:15 am 
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I've never had any problems contacting them via Email.


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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Tue Aug 05, 2014 11:21 pm 
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Me neither. Even a major paypal hickup with money unable to be drawn out of the authorized payment was settled in a timely fashion.

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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Tue Oct 21, 2014 7:08 pm 
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I will say I placed an order on sep 26th, its now the 21st.....of October. Nothing has shipped. I contacted them 2 weeks after ordering and was assured it would be out later that week. still NOTHING. Having a horrible time with getting what i need.

Unfortunately I cant recommend to my gaming group. Least you got SOMETHING =\

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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Tue Oct 21, 2014 11:59 pm 
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I'm also trying to follow up my order from the 21st. If someone from SCP reads this could you reply to my email or PM ? Thanks.


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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Thu Oct 23, 2014 7:02 am 
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Hey guys,

If you've popped an email through then it has been replied too, I have a clear inbox as of this morning.

Any problems ping an email to enquires at exoduswars.com or you want me to apply the boot to someone then tomnwebb at gmail.com.

I'm pretty good at slapping minions around so will get it sorted for you.

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