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Attempting to get in touch with someone from SCP

 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Thu Oct 23, 2014 3:56 pm 
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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Mon Jan 05, 2015 1:07 am 
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Placed an order on the 29th ref order 1334 trying to find out shipping dates, no reply on email

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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Thu Jan 08, 2015 5:42 pm 
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Seconding that, placed an order early December, had email update to say it was going out the week before Christmas but still not had any update yet? no reply to most recent email sent a few days back

edit: d'oh! order no. 1297

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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Thu Jan 08, 2015 11:35 pm 
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We've just finished clearing most of the order backlog from New Years, the Onslaught restock is being delivered early next week (we've opted to pay the customs fee *scowls at HMRC*) and Troublemaker Games restock part one will arrive either tomorrow or early next week.

If you are in anyway uncertain as to the status of your order then please ping an email to enquires@exoduswars.com and I'll be on hand to answer.

I just need to verify some of the news with the team and then a major announcement is due :D.

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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Thu Jan 15, 2015 11:20 pm 
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Any way of getting some info about my order?? #1327 Dec 23rd.

Already sent emails.

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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Fri Jan 16, 2015 12:12 am 
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Will sent this direct to SCP/EW ... :sos

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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Fri Jan 16, 2015 12:28 am 
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Hey Bruno,

I just checked our records, we sent you an email on the 8th of Jan, it is possible that it got caught in your spam filter. I've resent the original email along with a status update.

If you don't receive anything in the next few hours then PM, Facebook or tweet me :D.

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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Fri Jan 16, 2015 10:39 pm 
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netepic wrote:
Hey Bruno,

I just checked our records, we sent you an email on the 8th of Jan, it is possible that it got caught in your spam filter. I've resent the original email along with a status update.

If you don't receive anything in the next few hours then PM, Facebook or tweet me :D.


Thanks I'll check :)

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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Fri Jan 16, 2015 11:57 pm 
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Just in case, your order has been packed and you should receive a tracking number shortly.

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 Post subject: Re: Attempting to get in touch with someone from SCP
PostPosted: Wed Jan 21, 2015 12:11 am 
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netepic wrote:
Just in case, your order has been packed and you should receive a tracking number shortly.



And my order? I was promised it would be dispatched on the 16th, not hearing anything back on email about tracking details.

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